❦ FAQ ❦
Payment
![Picture](/uploads/1/6/5/5/16556504/5989522.png?242)
We gladly accepts payments in the forms of Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Payment security
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need PayPal to purchase from this store?
Currently the only payment type we offer is through PayPal. If you have any other secure form, please contact us via email.
❦ Shipping ❦
Where do you ship to?
Currently, we ship to anywhere in the world.
When will my orders be received?
That depends on the products you have purchased. We post orders within 2 working days of receiving payment if you order anything not-handmade. If you do order something handmade please take note it can take a bit longer because we have to make the product ourselves by hand and we try to make every piece as good as we can. If you live in the United States, your order should be received within 1 – 5 business days after we have shipped it. If you live outside of the United States it can take anywhere from 5-13 business days. Your country's customs office can also cause a great delay.
How much does shipping cost?
Shipping cost is calculated by the weight of your package as well as the package type. Envelopes cost cheaper than actual boxes (parcels), and depending on the type of shipping method you choose, the costs can vary.
Before the payment is made final, you will receive an email with the total cost including shipping.
Before the payment is made final, you will receive an email with the total cost including shipping.
❦ Products ❦
How are your products made?
All products are handmade using felt fabric, polyester filling, and safety eyes (varying on the eye type and size). Beaded hangers are separately handmade as well.
Do you take custom orders?
Of course we take custom orders! There is a separate custom orders page that gives all the details on custom sizes and designs! *Please note that not all sizes that are not listed on the charts are not possible to make.*
Returns
Please note that we do not take back items that have been opened from their package. There is a 30 day return policy on products that have not been taken out from their shipping packages. Return shipping must be paid by you (the customer).
♥Click the button below for other information♥
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All works on this website and mobile versions by Sutekorp, Inc. is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.